Data Entry Claims - Temp
$20.00-25.7
- 2023-10-11
- full-time
-
CA - Orange
Job Description:
Data
Entry Tech – Temp
Sunshine Staffing is currently seeking Data Entry
Techs who are attentive to detail and capable of assisting with day-to-day data
entry tasks including processing, organizing, and other services. This
individual is responsible and communicative with staff. They will be performing
routine and complex data entry and maintenance functions.
Responsibilities
· Processing
member health rewards which include reviewing and entering data from various
sources including reward forms.
· Reviews
data and determines appropriateness for inclusion; enters data from various
documents or data sources.
· Assists,
monitors and audits the work of other staff involved in health rewards
processing.
· Maintains
member eligibility as it pertains to health rewards qualifications.
· Assists
in the development of desk top procedures for assigned functions.
· Coordinates
the tracking of records needed for health rewards processing..
· Sorts
and organizes incoming documents and mail (e.g., member health reward forms,
etc.).
· Processes
returned member mailings through incumbent distribution and member record
updates in the designated system.
· Maintains
files of member selection forms and other documents.
· Performs
special data entry procedures, including Excel sorts, pivot tables, filters and
compiling reports.
· Generates
and prepares manual member letters and notifications for mailing.
· Resolves
eligibility problems with members.
· Conducts
outreach to confirm or clarify member qualifications for a health reward.
· Communicates
with members to verify address, demographic, and incentive discrepancies.
· Other
duties or projects as assigned by management.
· Conducts
follow-up and completion of all member inquiries.
· Enters
accurate, complete, and correct documentation into GuidingCare software and the
Covid-19 database regarding all issues and/or inquires.
· Functions
efficiently and productively in a high-volume telephone call center.
· Maintains
departmental productivity and quality standards.
Qualifications
· High
school diploma or equivalent required.
· 1
year of data entry experience required.
· Bilingual
in English and in one of the defined threshold languages preferred.
· Experience
in an HMO, Managed Care or Medi-Cal setting preferred.
· Must
speak Vietnamese required.
Necessary Attributes
· Assist
users and programmers on determining database requirements for tracking of
member records under several categories.
· Communicate
effectively, both verbally and in writing.
· Assist
in data reporting, analysis and reconciling discrepancies for Health reward
assignments, demographic changes and eligibility status changes.
· Utilize
computer and appropriate software (Microsoft office suite).
· Work
efficiently and productively in a high-volume call center environment.
· Participate
in team projects cooperatively
· Work
on multiple tasks at once
· Understand
managed health care, health care systems, and medical terminology.
· Apply
principles and techniques for handling customer service issues with
professionalism.
· Resolve
and problem solve customer service issues which may arise.
· Information
system databases; familiarity with Microsoft Access desired.
· Keyboard
skills and data entry techniques.
· Program
mail merge of member notices or specific forms and draft revisions on internal
guides outlining processes for assigned program.
At Sunshine Enterprise
USA LLC, we firmly believe that our employees are the heartbeat of our
organization and we are happy to offer the following benefits:
•
Competitive
pay & weekly paychecks
•
Health,
dental, vision, and life insurance
•
401(k)
savings plan
•
Awards and
recognition programs
•
Benefit
eligibility is dependent on employment status.
Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”
Apply Here