FL-Housekeeping
$14/hr
Job Description
Company Summary: Our client is seeking an experienced an Office Specialist, responsible for inbound/outbound customer calls and giving excellent customer service, as well as coordinating various staff support/clerical operations for the Volusia County.
Position Summary: The ideal candidate must have at least two years of performing with great customer service, and time management skills.
Work hours: Monday ~ Friday, 8 am – 5 pm with 1 hour break.
Responsibilities
- Answers high-volume inbound customer calls, which typically inquire about payments, bills, and answering a variety of questions.
- Makes outbound calls.
- Reads and routes incoming mail.
- Locates and attaches appropriate file to correspondence to be answered.
- Partake on special projects and office tasks during low call volume.
- Relieves Manager of minor administrative details.
- May serve as an office manager ensuring the efficient operation of the office.
Minimum Qualifications
- Graduation from high school or possession of a GED
- Two (2) years of progressively responsible secretarial/administrative assistant work at a fast-paced office environment
- Proficient in Microsoft Word and Excel.
- · Basic knowledge of Federal, State or local social service grant programs is also preferred.
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